Shipping policy

At EZMIRALD, we are committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

Shipping Times

For orders within the United States, estimated delivery times are:

• Standard Shipping: 5–8 business days

• Express Shipping: 4–7 business days

• Processing Time: 1–3 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your order and delivery location.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided at checkout.

Please allow 2–5 business days after receiving your tracking information for the carrier's tracking system to update.

Delayed or Lost Packages

If your package is delayed, please first check the tracking information provided by the carrier.

If your order appears to be lost or has not been delivered within a reasonable period after the estimated delivery date, please contact us at support@ezmirald.com and we will assist you.

EZMIRALD is not responsible for delays caused by shipping carriers, weather, customs, incorrect delivery information, or circumstances beyond our control.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Thank you for shopping with EZMIRALD.